An organizational structure defines how activities such as task allocation, coordination and supervision are directed toward the achievement of organizational aims. It can also be considered as the viewing glass or perspective through which individuals see their organization and its environment.
IT ROLES AND RESPONSIBILITIES
- Information technology is a relatively new functional area, having only been around formally for around 40 years.
1. Chief Information Officer (CIO)
2. Chief Technology Officer (CTO)
3. Chief Security Officer (CSO)
4. Chief Privacy Officer (CPO)
5. Chief Knowledge Officer (CKO)
THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL
IMPROVING COMMUNICATIONS
- Business personnel must seek to increase their understanding of IT
- IT personnel must seek to increase their understanding of the business
- It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel
ORGANIZATIONAL FUNDAMENTALS - ETHICS AND SECURITY
- Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful
- In recent years, such event as the 9/11 have shed new light on the meaning of ethics and security
Ethics - the principles and standards that guide our behavior toward other people.
Privacy is a major ethical issue.
Privacy - the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent.
- Issues affected by technology advances
- One of the main ingredients in trust is privacy
- Primary reasons privacy issues lost trust for e-business.
Security
Organizational information is intellectual capital that must be protected.
Information Security - the protection of information of information from accidental or intentional misuses by persons inside or outside an organization.
E-business automatically creates tremendous information security risks for organizations.
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